Account and profile
GoodTalk may collect and use information such as your name, username, avatar, linked sign-in providers, and account identifiers to create and maintain your account and profile.
GoodTalk
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Privacy Policy
This Privacy Policy describes how GoodTalk collects, uses, stores, and discloses information in connection with the GoodTalk website, iPhone app, and related support and subscription services.
GoodTalk may also process account details, messages, profile settings, optional discovery data, and support communications to operate the service. Certain features rely on third-party services for authentication, real-time messaging, push notifications, subscriptions, and storage. AI features use OpenAI for server-side AI processing only after you allow AI data sharing in the app. GoodTalk does not show ads and is not an advertising-based service. It does measure which of its own ad campaigns lead to app installs, using the limited data described below and never your messages.
Information collected
Categories of information we may collect and use.
Messages and message metadata
Messages, drafts, timestamps, visibility state, and related metadata may be processed to deliver chats, show message status, keep Talks organized, and support conversation history.
Phone verification and discovery
If you verify a phone number or enable phone-based discovery, GoodTalk may process that information to support account verification and user discovery, subject to the settings applied by you and other users.
Contacts access
If you grant contacts access, GoodTalk may process contact information to help identify which people in your contacts are already using the service. The service is designed to support privacy-aware matching rather than exposing raw contact lists in the product interface.
Use of information
How information may be used to provide the service.
AI processing for Private Coach and Aria
When you first try Private Coach or invite Aria into a shared Talk, GoodTalk asks for your permission before sending personal data to OpenAI for AI processing. If you allow AI data sharing, GoodTalk may send OpenAI the message draft or AI request you ask it to process, eligible existing and future conversation messages authored by users who have allowed AI data sharing, AI-generated conversation summaries derived only from eligible messages, display names and tone/profile details for users who have also allowed AI data sharing, selected AI settings, and optional context used to provide Private Coach or Aria responses.
Your partner's message text, display name, tone profile, or any summary derived from that partner's messages is not sent to OpenAI unless that partner has also allowed AI data sharing. If one conversation participant allows AI data sharing and the other does not, GoodTalk sends only the allowing participant's own content and AI summaries scoped to allowing participants. Normal messaging remains available if you do not allow AI data sharing. GoodTalk does not sell AI data, use it for advertising, build marketing profiles from it, share it with data brokers, or opt in to have OpenAI train models on it.
Notifications and device tokens
If you enable notifications, GoodTalk may use push-notification permission status and device token information to deliver message alerts and related notification features.
Subscriptions and Premium
GoodTalk uses App Store subscription information to manage Premium access, restore purchases, and determine free versus Premium feature availability.
Advertising measurement
GoodTalk advertises the app on other platforms. To understand which campaigns lead people to install it, the app uses Adjust, a mobile measurement provider. Adjust receives device and app identifiers, app install and open events, and selected in-app milestone events such as sign-up completion, first message, trial activity, partner invitation or connection, and subscription activity. If you buy a subscription, Adjust may also receive the product identifier, price, currency, and transaction identifier. Adjust does not receive your messages, drafts, AI requests, name, username, phone number, email address, or contacts.
The app asks, through Apple's App Tracking Transparency prompt, whether GoodTalk may use your device's advertising identifier for this measurement. If you decline, measurement continues only in the limited, aggregated form Apple provides and no advertising identifier is used. You can change this choice at any time in iOS Settings under Privacy & Security, then Tracking.
Service providers
Third-party providers that help operate GoodTalk.
Authentication providers
GoodTalk supports sign-in through phone, Apple, and Google, depending on the sign-in method selected by the user.
Messaging and storage infrastructure
The app uses cloud infrastructure for authentication, messaging, storage, real-time synchronization, subscriptions, and notification-related functions.
Server-side AI providers
AI-enabled features use OpenAI to process supported requests and return responses for Private Coach, emotionally aware drafting or translation, and Aria mediation after the user allows AI data sharing in the app.
App-level settings and preferences
GoodTalk stores local preferences such as selected defaults and presentation choices so the app can remember user settings and preferred behavior.
Advertising measurement
GoodTalk uses Adjust to measure which of its own advertising campaigns lead to app installs and selected in-app milestones. GoodTalk does not send message content or account contact details to Adjust for this purpose.
User controls
Settings and choices available to users.
Privacy and discovery controls
- Enable or disable discoverability by phone
- Use @username so people can find you without a phone number
- Set last-seen visibility
- Choose whether to grant contacts access
Product and account controls
- Choose a default style for new chats
- Adjust notification and sound preferences
- Choose AI-assisted response preferences where available
- Allow, revoke, or re-enable AI data sharing for OpenAI-powered features
- Manage Premium through the App Store
- Allow or decline use of the advertising identifier for ad-campaign measurement
Questions
If you need help beyond this policy, the support page is the best next step.
Legal details
Full policy and legal disclosures.
Last updated: August 20, 2026. This section contains the fuller policy language, legal disclosures, and contact paths related to the collection, use, disclosure, retention, and deletion of information.
Operator and scope
GoodTalk is developed, owned, and operated by Aphelion Software in Ontario, Canada. Aphelion Software is responsible for personal information under its control and for this Privacy Policy. This Privacy Policy applies to the GoodTalk website, the GoodTalk iPhone app, and related support and Premium flows that link to this page.
Questions, complaints, access requests, correction requests, deletion requests, and other privacy inquiries can be sent to [email protected].
Categories of data
Depending on how you use GoodTalk, the app may process account identifiers, profile information, message content, draft content, Talk context, timestamps, presence and visibility settings, phone verification data, discoverability settings, optional contact-matching inputs, notification tokens, subscription status, AI data-sharing consent status, device and advertising identifiers used for ad-campaign measurement together with your App Tracking Transparency choice, and support communications.
Why the data is used
GoodTalk uses this information to authenticate users, deliver chats, organize Talks, power Private Coach and Aria features, manage subscriptions, protect accounts, support discovery and connection features, respond to support requests, enforce product rules, and improve reliability and safety.
Providers and processing partners
GoodTalk relies on service providers to operate the app. Based on the current app stack, those providers may include Apple for App Store billing, Sign in with Apple, and platform services; Google for Sign in with Google; Firebase and Google Cloud for authentication, messaging, storage, notifications, and server-side functions; OpenAI for AI-assisted processing used by Private Coach and Aria after the requesting user allows AI data sharing; and Adjust for measuring which of GoodTalk's own ad campaigns lead to app installs and selected in-app milestones. If GoodTalk enables an additional advertising partner, this policy will be updated before that partner receives data.
GoodTalk shares personal information with service providers only where reasonably necessary to operate, secure, support, or improve the service. GoodTalk requires processors handling personal information on its behalf to provide safeguards, confidentiality protections, and handling standards that are consistent with this Privacy Policy and applicable law.
AI output and user review
AI-assisted features may produce output that is inaccurate, incomplete, incorrect, or offensive. Output can sound confident even when it is wrong. You should review AI-assisted output before relying on it or sharing it, and you should not treat it as a sole source of factual truth or as a substitute for professional advice, medical advice, legal advice, crisis support, or other expert guidance.
You can decline AI data sharing and continue using normal messaging. You can also revoke or re-enable AI data sharing from Settings. Revoking AI data sharing blocks future OpenAI processing tied to your account; it does not change your free or Premium subscription limits. If you decline or revoke AI data sharing, GoodTalk will not send your content to OpenAI or any third-party AI provider for AI features. If you want to request deletion of eligible data, you can delete your account in the app or contact [email protected].
OpenAI processing details
For AI features, GoodTalk sends only the data needed for the requested AI task and only within the consent scope described above. GoodTalk uses OpenAI API services. OpenAI states that API data is not used to train or improve OpenAI models unless the API customer opts in, and that abuse-monitoring logs may be retained for up to 30 days unless a different retention control applies. GoodTalk does not sell AI data, use it for advertising, build marketing profiles from it, share it with data brokers, or opt in to have OpenAI train models on it.
Retention and deletion
GoodTalk keeps information for as long as it is reasonably needed to operate the service, maintain account history, comply with legal obligations, resolve disputes, and protect the app. Retention can vary by data type. If you delete your account or request deletion, some information may be removed immediately while certain records may be retained longer where required for security, fraud prevention, billing, or legal compliance.
If an account was blocked for abuse or harassment, GoodTalk keeps a record of that block and a one-way hash of the phone number it used, so the block cannot be avoided.
GoodTalk aims to delete or de-identify personal information when it is no longer required for the purposes for which it was collected, subject to technical limits, backup cycles, legal requirements, and legitimate security or fraud-prevention needs.
Your rights and requests
Depending on where you live, you may have rights to request access to personal information, correction of inaccurate information, deletion, withdrawal of consent where applicable, or additional information about how your personal data is handled. GoodTalk also provides in-app controls for phone discoverability, last-seen visibility, contacts access, notifications, and account deletion.
Privacy requests can be sent to [email protected]. GoodTalk may need to verify identity before completing certain requests. Consent can also be withdrawn by discontinuing optional permissions or deleting your account, though some processing may continue where required to operate the service you still use or to comply with law.
Children and sensitive use
GoodTalk is not intended for children under 13, or under any higher minimum age required by local law. Because the product can involve personal or emotionally sensitive conversations, users should avoid sharing information they would not want processed to operate messaging, support, and AI-assisted features. AI-assisted features require in-app permission before personal data is sent to OpenAI.
International processing and updates
Service providers used to operate GoodTalk may process information in Canada, the United States, or other countries where they operate. Data protection rules can differ across jurisdictions. GoodTalk may update this Privacy Policy as the app changes, and the effective date at the top of this legal section will be updated when material revisions are made.