Privacy Policy

Operator and scope

GoodTalk is operated by Aphelion Software in Ontario, Canada. Aphelion Software is responsible for personal information under its control and for this Privacy Policy. This Privacy Policy applies to the GoodTalk website, the GoodTalk iPhone app, and related support and Premium flows that link to this page.

Questions, complaints, access requests, correction requests, deletion requests, and other privacy inquiries can be sent to [email protected].

Categories of data

Depending on how you use GoodTalk, the app may process account identifiers, profile information, message content, draft content, timestamps, presence and visibility settings, phone verification data, discoverability settings, optional contact-matching inputs, optional location context for Aria, notification tokens, subscription status, AI data-sharing consent status, and support communications.

Why the data is used

GoodTalk uses this information to authenticate users, deliver chats, power message refinement and coaching features, return Aria responses, manage subscriptions, protect accounts, support discovery and connection features, respond to support requests, enforce product rules, and improve reliability and safety.

Providers and processing partners

GoodTalk relies on service providers to operate the app. Based on the current app stack, those providers may include Apple for App Store billing, Sign in with Apple, and platform services; Google for Sign in with Google; Firebase and Google Cloud for authentication, messaging, storage, notifications, and server-side functions; and OpenAI for AI-assisted processing used by Coach, Touch-up, and Aria after the requesting user allows AI data sharing.

GoodTalk shares personal information with service providers only where reasonably necessary to operate, secure, support, or improve the service. GoodTalk requires processors handling personal information on its behalf to provide safeguards, confidentiality protections, and handling standards that are consistent with this Privacy Policy and applicable law.

AI output and user review

AI-assisted features may produce output that is inaccurate, incomplete, incorrect, or offensive. Output can sound confident even when it is wrong. You should review AI-assisted output before relying on it or sharing it, and you should not treat it as a sole source of factual truth or as a substitute for professional advice, medical advice, legal advice, crisis support, or other expert guidance.

You can decline AI data sharing and continue using normal messaging. You can also revoke or re-enable AI data sharing from Settings. Revoking AI data sharing blocks future OpenAI processing tied to your account; it does not change your free or Premium subscription limits. If you decline or revoke AI data sharing, GoodTalk will not send your content to OpenAI or any third-party AI provider for AI features. If you want to request deletion of eligible data, you can delete your account in the app or contact [email protected].

OpenAI processing details

For AI features, GoodTalk sends only the data needed for the requested AI task and only within the consent scope described above. GoodTalk uses OpenAI API services. OpenAI states that API data is not used to train or improve OpenAI models unless the API customer opts in, and that abuse-monitoring logs may be retained for up to 30 days unless a different retention control applies. GoodTalk does not sell AI data, use it for advertising, build marketing profiles from it, share it with data brokers, or opt in to have OpenAI train models on it.

Retention and deletion

GoodTalk keeps information for as long as it is reasonably needed to operate the service, maintain account history, comply with legal obligations, resolve disputes, and protect the app. Retention can vary by data type. If you delete your account or request deletion, some information may be removed immediately while certain records may be retained longer where required for security, fraud prevention, billing, or legal compliance.

GoodTalk aims to delete or de-identify personal information when it is no longer required for the purposes for which it was collected, subject to technical limits, backup cycles, legal requirements, and legitimate security or fraud-prevention needs.

Your rights and requests

Depending on where you live, you may have rights to request access to personal information, correction of inaccurate information, deletion, withdrawal of consent where applicable, or additional information about how your personal data is handled. GoodTalk also provides in-app controls for phone discoverability, last-seen visibility, contacts access, location access, notifications, and account deletion.

Privacy requests can be sent to [email protected]. GoodTalk may need to verify identity before completing certain requests. Consent can also be withdrawn by discontinuing optional permissions or deleting your account, though some processing may continue where required to operate the service you still use or to comply with law.

Children and sensitive use

GoodTalk is not intended for children under 13, or under any higher minimum age required by local law. Because the product can involve personal or emotionally sensitive conversations, users should avoid sharing information they would not want processed to operate messaging, support, and AI-assisted features. AI-assisted features require in-app permission before personal data is sent to OpenAI.

International processing and updates

Service providers used to operate GoodTalk may process information in Canada, the United States, or other countries where they operate. Data protection rules can differ across jurisdictions. GoodTalk may update this Privacy Policy as the app changes, and the effective date at the top of this legal section will be updated when material revisions are made.